Terms of service

The service

saveapi.org resolves a public social-media link into direct media URLs and metadata. We are not affiliated with, endorsed by, or operated by any of the platforms we can resolve links for.

Your account and keys

• +You need an account to get an API key. One person or organisation, one account.
• +Your keys are yours to protect. Anything done with a key counts as done by you, so keep keys on your server and never in code that ships to a browser or an app.
• +A key is shown once, at creation. If you lose it, revoke it and create another.
• +You may hold up to three active keys on the free tier.

Acceptable use

The API resolves links to content that other people made. You are responsible for having the right to use whatever you download. In particular, you agree not to:

• +Reproduce, republish or monetise content you do not own or have a licence for.
• +Use the API to collect personal data about individuals, or to build profiles of them.
• +Resell raw access to the API as your own competing API.
• +Work around quotas or rate limits — for example by cycling through accounts or keys.
• +Use the service for anything illegal where you are, or where we operate.

If a platform or a rights holder asks us to stop resolving specific content, we will comply.

Quotas and billing

• +Each plan carries a request quota and a per-minute rate limit. The current figures are on the pricing section of the home page and in your dashboard.
• +Only successful responses count against your quota. Invalid links, private or deleted posts, and failures on our side are not charged.
• +Paid plans are billed in advance for the period shown at purchase. Unused quota does not roll over.
• +We may change prices. Existing paid periods keep the price you paid; the new price applies from the next renewal, and we will tell you before it does.

Availability

We do not currently offer a service level agreement. The service depends on third-party platforms that change without notice, and a platform can break resolution for its own content at any time. We work to restore it quickly, but we do not promise uninterrupted availability, and we do not guarantee that any particular link can be resolved.

We may change or withdraw endpoints. Where a change would break working integrations, we will give notice and keep the old behaviour available for a reasonable period.

Suspension

We may suspend a key or an account that breaches these terms, that threatens the stability of the service, or that we are legally required to suspend. Where circumstances allow, we will tell you why and give you a chance to put it right.

Liability

The service is provided as is. To the extent the law allows, we are not liable for indirect or consequential loss, lost profit, or loss of data. Where we are liable, our total liability is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

Ending the agreement

You may stop using the service and delete your account at any time. If we end the agreement without cause, we refund the unused part of a paid period.

Contact

Questions about these terms: hello@saveapi.org